Privacy Policy

Last Updated: 02/10/2025

This Privacy Policy describes how Basents Services Inc. (“we,” “us,” or “our”) collects, uses, and discloses personal information when you use FrameVibe (the “Platform”).

By accessing or using the Platform, you consent to the terms of this Privacy Policy. If you do not agree, please do not use the Platform.

1. Information We Collect

1.1 Information You Provide

  • Account Registration: We collect your name, email address, and any other information you provide.
  • Profile and Content: Information you share, such as messages and preferences, is collected.

1.2 Automatic Collection

  • Usage Data: We collect information such as IP addresses, browser type, and timestamps.
  • Cookies and Similar Technologies: We may use cookies and tracking technologies to enhance user experience.

2. How We Use Your Information

  • Provide and maintain the Platform.
  • Personalize user experience and recommend matches.
  • Communicate updates, promotions, and service-related information.
  • Monitor trends and enforce terms.

3. Sharing of Information

  • We do not sell or rent your personal information.
  • We may share information with service providers for operational purposes.
  • Legal compliance may require us to disclose information.

4. Data Retention

We retain your personal information for as long as is necessary to provide the services or as required by law. We may also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices

You can access, update, or delete certain personal information by logging into your account settings. You may also opt out of receiving promotional emails by following the unsubscribe instructions in those emails. Note that you may not opt out of certain service-related communications.

7. International Transfers

If you access the Platform from outside the US please note that your information may be transferred to and stored on servers located in a different jurisdiction. By using the Platform, you consent to the transfer of your information to the United States or other jurisdictions.

8. Children's Privacy

Our Platform is not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If you believe a minor has provided us with personal information, please contact us at app@framevibe.com, and we will take steps to delete such information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date. Your continued use of the Platform after any changes signifies your acceptance of the updated policy.

10. Contact Us

For questions, contact app@framevibe.com.